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Terms of Service

Last updated: 23 July 2026

Terms of Service - Pharmacy Weight Loss Horncastle

Pharmacy Weight Loss Horncastle
GPhC Registration Number: 9012511
Last updated: July 2026

Please read these Terms of Service carefully before using our online pharmacy weight loss clinic. By placing an order or registering with us, you agree to be bound by these terms.

1. About Us

Pharmacy Weight Loss Horncastle is a General Pharmaceutical Council (GPhC) registered online pharmacy operating in Horncastle, United Kingdom (GPhC No. 9012511). We provide weight loss consultations and prescription services to eligible patients in the UK. Our services are provided in accordance with GPhC standards and UK pharmaceutical law.

2. Eligibility

To use our services, you must:

We reserve the right to refuse service to any individual who does not meet our clinical eligibility criteria. Our prescribers will make this determination based on the information you provide.

3. Prescriptions

All prescription medications are issued only following a clinical review of your completed health questionnaire. Prescriptions are issued at the sole discretion of our GPhC-registered prescriber.

You must provide truthful, complete, and up-to-date health information. Providing false or misleading information may result in cancellation of your order, refusal of future service, and could pose a risk to your health. We reserve the right to contact your GP if clinically necessary.

Prescriptions issued through our service are valid for the purposes stated and may not be transferred or used at an alternative pharmacy without prior agreement.

4. Payment

Payment is required in full at the time of placing your order. We accept major debit and credit cards. All transactions are processed securely. Prices are displayed in GBP and are inclusive of VAT where applicable.

We reserve the right to amend our pricing at any time. The price displayed at the time of your order is the price you will be charged. We are not responsible for any charges applied by your bank or payment provider.

5. Delivery

Once your order has been reviewed and approved by our pharmacist, delivery will be made within 1 working day. Orders approved after our daily cut-off time will be dispatched the following working day.

Delivery is to UK addresses only. You are responsible for ensuring your delivery address is accurate. We cannot accept responsibility for delays caused by incomplete addresses or circumstances beyond our control, including Royal Mail or courier disruptions.

Medications must be kept in appropriate conditions upon receipt. We are not responsible for any deterioration resulting from improper storage after delivery.

6. Cancellations and Refunds

You may cancel your order before it has been approved by our pharmacist. Once a prescription has been approved and dispensed, cancellation may not be possible due to the nature of prescription medicines.

In accordance with the Consumer Contracts Regulations 2013, the right to cancel does not apply to prescription medicines once dispensed. If you believe you have received a product in error or in a damaged condition, please contact us within 48 hours of receipt and we will investigate and seek to resolve the matter promptly.

Refunds, where applicable, will be processed to your original payment method within 5–10 working days.

7. Medical Disclaimer

The information and services provided by Pharmacy Weight Loss Horncastle are for general health support purposes and do not replace professional medical advice, diagnosis, or treatment. Always consult your GP or a qualified healthcare professional if you have concerns about your health.

Weight loss medications carry risks and side effects. It is your responsibility to read all patient information leaflets provided with your medication and to seek medical advice promptly if you experience any adverse effects.

8. Data and Privacy

We process your personal and health data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We aim to respond to all data-related enquiries within 48 hours. For full details, please refer to our Privacy Policy.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from or related to these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact Us

If you have any questions regarding these terms, please contact us through our website or via the details provided on our GPhC-registered pharmacy listing.